Table of Content
Key Definitions
- Personal Data — any information relating to an identified or identifiable individual (name, ID number, location data, online identifiers, or details about physical, genetic, mental, economic, cultural, or social identity).
- Processing — any operation performed on personal data (collection, recording, organisation, storage, adaptation, use, disclosure, erasure, etc.), whether automated or manual.
- Profiling — automated processing to evaluate personal aspects such as performance at work, financial situation, health, preferences, interests, reliability, behaviour, or location.
- Controller — the entity determining the purposes and means of processing (in this case, Dama N.V.).
- Processor — any party processing data on behalf of the controller.
- Personal Data Breach — a security incident leading to accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data.
- Consent — freely given, specific, informed, and unambiguous agreement by which you permit processing of your data.
General Overview
Together with our General Terms and Conditions and Cookie Policy, this document outlines our commitment to handling your data lawfully, fairly, and transparently in line with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679). Our site is strictly for users aged 18 and over. We do not knowingly collect data from minors. If we become aware of such data having been collected, we will delete it in accordance with legal requirements.
This policy may be updated from time to time. Your continued use of the website constitutes acceptance of the current version. We will endeavour to inform you of significant changes, but we recommend checking back regularly.
Who We Are and How to Contact Us
The website spinsamuraicasino.io is operated by Dama N.V., a company registered in Curaçao (registration number 152125), located at Scharlooweg 39, Willemstad, Curaçao. As data controller, we process certain personal data to fulfil our licensing obligations, provide gaming services, verify identity, prevent fraud, and comply with anti-money laundering rules.
For questions about this policy, exercising your rights, or reporting concerns, please contact us at:
- Email: support@spinsamuraicasino.io
- Live Chat: available directly on the Spin Samurai Casino website
If you opted in to marketing communications during registration, we may use your email or phone number to inform you about our services, promotions, or partner offers (e.g., from game providers). You can manage these preferences anytime in your account settings under the “Account” section.
We aim to respond to valid requests within one month. Complex or multiple requests may take longer—we will inform you if an extension is needed. If you do not receive a reply within 10 days, please try an alternative contact method, as technical issues or spam filters can occasionally interfere.
Data We Collect
- Data you provide — information entered during registration or later (name, date of birth, address, nationality, contact details, payment information, identity documents, proof of address, source of funds).
- Technical data — IP address, browser type/version, operating system, login times, pages visited, and device information.
- Gaming activity — games played, session duration, bets placed, winnings, and bonus usage.
- Analytics data — usage patterns, clicks, time on site, and error logs to improve services and troubleshoot issues.
- Data from third parties — information received from group companies, payment providers, or partners to support service delivery and legal compliance.
Purposes of Processing
We process your data to:
- fulfil contractual obligations (provide gaming services, process transactions, handle support requests)
- comply with legal requirements (anti-money laundering, responsible gambling, licensing conditions)
- pursue legitimate interests (platform security, fraud prevention, service improvement)
- send marketing communications (only with your consent)
Sharing Your Data
We may disclose your information to:
- group companies for operational and compliance purposes
- service providers (game developers, payment processors, marketing partners) under strict data protection agreements
- public authorities when required by law (e.g., regulatory bodies, law enforcement)
International Transfers
Data may be transferred outside the EU/EEA. We ensure appropriate safeguards are in place (e.g., standard contractual clauses) to maintain GDPR-level protection.
Data Retention
We retain your data only as long as necessary for the purposes outlined, taking into account statutory retention periods (e.g., up to five years after account closure for anti-money laundering obligations) and risk management needs.
Your Rights
Under GDPR you have the right to:
- access your personal data
- rectify inaccurate information
- request erasure (subject to legal retention obligations)
- object to processing based on legitimate interests
- restrict processing in certain cases
- receive your data in a structured, machine-readable format (data portability)
- withdraw consent at any time
- lodge a complaint with a supervisory authority
To exercise these rights, contact us using the details above. We may ask for identity verification before proceeding.
Security
We implement appropriate technical and organisational measures to protect your data, including restricted access controls and optional two-factor authentication (2FA). You are responsible for keeping your login credentials confidential.
We value your trust and remain available for any questions regarding the protection of your personal information.
